Shipping policy

Print Depot offers local pickup and nationwide shipping. Two separate timelines affect when an order reaches you: production time, which is how long it takes us to make your order, and transit time, which is how long the carrier takes to deliver it. They are not the same thing, and both sections below are worth reading.

Production time

DTF transfers and UV DTF stickers. Custom DTF transfers and UV DTF stickers are available for same-day production on eligible orders. Same-day availability depends on the order being received with print-ready artwork within our production window for that day.

Custom T-shirts. Same-day printing on custom T-shirts may be available depending on quantity, artwork readiness and current production capacity. We are not able to guarantee same-day production for every T-shirt order. If you are working to a deadline, contact us before ordering and we will tell you what is realistic.

Custom printing. Banners, signs, business cards, flyers, brochures, postcards, decals and our other Custom Printing products are typically ready to ship or pick up by the next business day after payment and print-ready artwork have been successfully received.

Some orders take longer. Additional production time may be required for:

  • Large quantities
  • Large or complex projects
  • Specialty finishing
  • Artwork that requires correction before it can be printed

If your order needs significantly more production time than usual, we will contact you.

Shipping and transit

Production time and shipping time are separate. An order that is ready to ship the next business day will not necessarily be delivered the next business day — once it leaves us, delivery is in the carrier's hands.

Transit time depends on:

  • Destination
  • Carrier
  • The shipping method selected at checkout
  • Weather
  • Holidays
  • Carrier delays and other circumstances outside our control

Tracking information is provided when available. We are not able to guarantee carrier delivery dates.

Local pickup

If you select local pickup, we will notify you when your order is ready. Please wait for that confirmation before coming to collect it — arriving earlier does not speed up production, and your order may not yet be finished.

Shipping addresses

Please make sure your shipping address is complete and accurate before completing checkout. If a package is returned, delayed or needs to be re-shipped because of an incorrect or incomplete address provided at checkout, any additional shipping charges may be the customer's responsibility.

Questions

Email theprintdepotllc@gmail.com or use our Contact Us page.